New drop: the Living Proof Hoodie →
New drop: the Living Proof Hoodie →
Last Updated: September 11, 2026
All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a shipping confirmation email with tracking information once your order ships.
Please note: Orders placed on weekends or holidays will be processed on the next business day.
We currently ship within the United States only, including P.O. Boxes and military addresses. We are not shipping internationally at this time.
Once your order ships, you'll receive:
Use the tracking link in your shipping confirmation email to follow your package.
If you need to change your shipping address, contact us immediately at orders@nvushearts.com. We can only modify addresses before the order ships. Once shipped, we cannot redirect packages.
P.O. Boxes: We ship to P.O. Boxes via USPS Ground Advantage, the same service and rate as every other US address.
Military (APO/FPO/DPO): We proudly ship to military addresses at standard domestic rates. Please allow 2-3 weeks for delivery to military addresses.
If tracking shows your package was delivered but you haven't received it:
If your package arrives damaged, please:
During peak seasons (Black Friday, Christmas, etc.) and holidays, processing and shipping times may be extended. We recommend ordering early to ensure timely delivery.
Holiday order deadlines for guaranteed delivery before Christmas will be posted on our homepage in early December.
Contact our support team:
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